Parktown Veterinary Clinic COVID-19 Update

Dear Pet Parents,

As news of the coronavirus (COVID-19) in our community continues to develop, we are monitoring the situation closely. At this time, our hospital remains open and is operating under regular business hours.

While the CDC and other health authorities have indicated that dogs, cats, and other domestic pets are not considered at risk for contracting COVID-19, we are taking extra precautions to ensure the health and safety of humans within our facility – notably our clients and staff.

If your pet requires urgent care or has a medical emergency, and you are ill, please arrange for a trusted friend, neighbor, or healthy family member living outside of your household to transport your pet to our hospital. If you call ahead, we will gladly accommodate your representative and make appropriate arrangements.

Drop-off appointments are also available where you are able to drop off your pet without having to enter the hospital ie your pet would be transferred to a staff member from the parking lot and we would contact you after exam for further treatment, if indicated.

As medical professionals, we are quite familiar with the behaviors that will limit the risk of exposure to contagious diseases within our work environment – frequent hand-washing, use of hospital-grade antibacterial soaps and surface disinfectants. However, out of an abundance of caution, we’ve implemented this request so we can continue caring for your pets while protecting the health of our caregivers.

At this time, the World Health Organization currently advises that there is no evidence to suggest that dogs or cats can be infected with COVID-19. The CDC also seconds that opinion, stating that, “At this time, there is no evidence that companion animals including pets can directly spread COVID-19.” (Last updated on March 12, 2020.) However, pets can have the virus on them if they are in an environment with a large quantity of the virus. Therefore, to protect yourself, the CDC recommends that you wash your hands before and after interacting with your pet, and that you avoid being kissed or licked, and avoid sharing food with your pet.

We will update you if significant changes occur in relation to the COVID-19 situation as it pertains to our hospital operations.


Parktown Veterinary Clinic